Privacy Policy – PollyNylons.com
1. Information We Collect
We process:
- Personal details (name, address, contact information)
- Payment data (processed securely via PCI-compliant systems)
- Purchase history and browsing behavior
- Device information (IP address, browser type)
2. Legal Basis for Processing
We handle your data based on:
- Contract fulfillment (order processing)
- Legitimate business interests
- Your consent (for marketing communications)
3. Data Usage
Your information helps us:
- Process transactions and manage orders
- Improve products and services
- Personalize your shopping experience
- Prevent fraudulent activity
4. Data Sharing
Information may be disclosed to:
- Payment service providers
- Logistics partners (Royal Mail, DHL etc.)
- Marketing platforms (with consent)
- Legal authorities when required
5. Your Rights
Under GDPR, you can:
- Request access to your data
- Correct inaccuracies
- Object to processing
- Request deletion (with limitations)
- Withdraw consent
6. Cookies & Tracking
We utilize:
- Essential cookies (shopping cart functionality)
- Performance cookies (website analytics)
- Targeting cookies (only with permission)
7. Data Retention
We retain information:
- For active customer accounts
- As required by tax/commercial laws
- Typically 6 years for order records
8. International Transfers
Data may be transferred outside the UK/EU with appropriate safeguards in place.
9. Security Measures
We implement:
- Industry-standard encryption
- Regular security audits
- Restricted data access
- Secure payment gateways
10. Policy Updates
We may revise this policy periodically. Material changes will be notified via our website.
For privacy-related inquiries or to exercise your rights, please contact us through our website.